Facilities management industry disruptor Bellrock has unveiled its Symphony playbook - a proactive approach to delivering M&E maintenance that promises to transform the FM space, ushering in a new data-led era of predictive maintenance and real-time monitoring.

Symphony translates constantly monitored building data into actionable insights, allowing expert teams to identify warning signs and fix problems before they even occur. Such predictive maintenance drives cost savings and compliance, in contrast to reactive, high-cost emergency maintenance approaches.

“The current approach to building maintenance is broken,” said Mark Tyson, managing director of Bellrock’s Intelligent Asset Care division. “Different rooms, systems and estates are managed in isolation, in a way that lacks the intelligence to see when something is wrong, or soon will be. Symphony tackles the problem head-on by monitoring a building’s status continually and then feeding alerts, curated trends and expert analysis into the hands of building services engineers and facilities managers.”

Symphony learns and adapts to the way buildings are used, their capex investment profile and their energy reduction targets. Algorithms assess a building’s current status, identify inefficiencies and recommend preventative action when performance failure thresholds are close to being breached.

Through data, technology and engineers working to a high level of autonomy, Bellrock takes account of different building environments to develop a bespoke preventative maintenance regime that is unique to every space, from hospitals to restaurants to commercial office blocks, based on the specific usage patterns of each one.

“If you think of the building as an orchestra, with many different assets, Symphony is the conductor that makes sure they are all playing in harmony,” said Tyson.