Estonian tech company Ninja Solutions says it has transformed an office building in Tallinn into a contactless mode. The doors and elevators are accessed via smartphone, and the building does not require physical security staff. Rented areas require biometric verification, accessed through a smartphone.

The office building is located at Laeva 2, between the vibrant Rotermann Quarter and Tallinn’s Old City harbour. It accommodates different businesses like a Bentley Showroom, Carlson Wagonlit Travel's Tallinn branch, a dental clinic, a private equity company, and a range of advertisement industry companies. Using the office building in a contactless way expects tenants to activate the new service.

Madis Laas, CIO of Ninja Solutions, said that the integration was planned for this spring, but COVID-19 pandemics boosted the change. "We can run the transition in 10 days almost remotely with our partners despite the border closures. It expects relevant hardware already integrated, and the customer to be highly cooperative. The circumstances merged well this time. There's no need to touch the door handles or buttons in elevators; all entrances can be controlled via smartphone," he said.

Fyodor Poljakov, a spokesman for the commercial building management company Direct Invest, told that as the offices can contribute to societal distance principles, he felt the immediate need. "We do not know how long this pandemic will last, but it is unlikely to end in weeks. There are hundreds of people working at our building, and although they primarily work from homes, there is a demand for frequent visits. Contactless use only expects activation from the tenants," he said.

Ninja Solutions implemented the unmanned security application in cooperation with a local security company USS Security. Restricted rooms require biometric verification, accessed through a smartphone. According to Raul Parusk, chairman of the management board of USS Security Estonia, innovative solutions transform the work of the security industry. “The staffed guarding service is still essential for many industries, but for example, in office buildings and lodging facilities, a guarded or administrative service can be replaced by a convenient, affordable and reliable virtual service, and the personnel only interacts if the surveillance system notifies them.”