Energetik, Enfield Council's local energy company, has selected Switch2 Energy to provide customer support and smart metering for its low carbon community heat networks. Switch2 will provide repairs and maintenance; along with heat metering and billing.

Every home connected to the heat networks will be fitted with a Switch2 Incontro smart meter, set up on a 'pay-as-you-go' basis. This will enable customers to see and control how much energy they consume and pay for the heat they use in real time, plus an availability charge for the heat network infrastructure.
The smart technology will also help vulnerable customers by using the data to identify erratic behaviour, for example, extended periods of heat usage when outside temperatures are warm and vice versa.
Jayne Clare, managing director of Energetik said: "Our community energy networks will provide a reliable and secure low carbon heat supply at a competitive price that's estimated to be considerably lower than 'like for like' private sector heat networks. The pay-as-you-go system works in a similar way to an Oyster card that we all use on London transport. It's an easy, flexible and transparent method of budgeting and paying for heating, and puts residents in control.”